Safety and support
Spread Weaver’s enhanced responses are generated, not written by a person. They are for reflection. They are not crisis care or professional advice.
Get human help
If you or someone else may be in immediate danger, contact local emergency services now. For support, use the services below. We do not monitor your journal for emergencies or contact emergency services for you.
- US: Call or text 988
- Canada: Call or text 9-8-8
- Australia: Call Lifeline on 13 11 14
- New Zealand: Call 0508 828 865 (TAUTOKO)
- Elsewhere: Find a helpline in your country
When we offer support
Before an enhanced reading, Insight or spread design, we check the supplied question, notes and spread text for English words and phrases that may suggest self-harm, violence, distress, or medical, legal or financial concerns. This check uses fixed rules, without a model call. Plain readings and journal writing do not run this check.
A banner alongside your response
When a signal is found, a banner offers crisis support or suggests a qualified professional. The banner appears as the response starts and stays with it. It does not stop a response just because of the signal. If a provider declines the request, the help remains with a brief message.
How responses are guided
The response instructions put safety ahead of style and length. They prohibit encouragement or instructions for harm. For possible danger or distress, they ask for gentle support, no predictions about outcomes, and a reference to the banner’s help. For consequential health, legal and financial questions, they ask for reflection without instructions or determinations. These instructions apply to fallback models too.
What this can miss
The check looks for English words and phrases. It can miss a concern expressed differently, in another language, or with altered spelling. It can also show help when it is not needed. It is not a diagnosis or a clinical assessment. Response instructions cannot guarantee that generated text will be safe or accurate. Do not wait for a banner to seek help.
Your words
This handling adds no safety logs or analytics events. A category can stay with a response or design in its existing encrypted record, or with a reading held on your device. It is not a separate safety profile. Scheduled Symbols & Patterns uses card statistics and public card meanings, not your words; it receives the same general safety instructions.